Returns, Exchanges, Refunds & Cancellations
Thank you for shopping at Uniquely Global LLC. We strive to provide high-quality, unique fashion products crafted by independent designers, with each item inspected before shipping for quality assurance. If you are not entirely satisfied with your purchase, we offer options for returns, exchanges, and cancellations. Please review the details below to understand your options and eligibility.
Returns
Eligibility
- Returns are accepted within 7 days of receiving your item.
- Items must be unused, unworn, undamaged, and in their original packaging with all tags and labels attached.
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Non-Returnable Items:
- Customized clothing, oils, butters, and final sale items.
- Perishable goods, personal care products, hazardous materials, and gift cards.
To start a return, please contact us at ugteam.line@gmail.com. We will send you a return shipping label and instructions on how and where to send your package. Items sent back without a prior request will not be accepted.
Inspection and Refunds
Once we receive and inspect your return, we will notify you of the approval status. Approved refunds will be processed back to your original payment method. Please note that it may take some time for your bank or credit card to post the refund.
Damages and Issues
Inspect your order upon receipt. If your item is defective, damaged, or incorrect, please email us immediately at ugteam.line@gmail.com with a photo of the issue so we can resolve it promptly.
Exchanges
If you need a different size, color, or pattern, we offer hassle-free exchanges for items in stock. Due to the unique, one-of-a-kind nature of some items, exchanges may be limited or unavailable.
- Process: To exchange, submit a return request, then place a new order once your original return is accepted.
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Non-Exchangeable Items:
- One-of-a-kind items, customized clothing, oils, and butters.
Refunds
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Processing: Once we receive and inspect your returned item, we will notify you of the approval status. If approved, the refund will be processed automatically to your original payment method.
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Timing: Please allow a few business days for your bank or credit card provider to process and post the refund.
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Shipping Fees: Customers are only charged for shipping once; return shipping costs are typically covered by Uniquely Global unless the item fails to meet return criteria (e.g., used, damaged, or missing original packaging). No restocking fees are applied.
If you have questions regarding your refund status, please contact us at ugteam.line@gmail.com.
Order Cancellations
- Within 24 Hours: Orders canceled within 24 hours of purchase will receive a full refund. Please contact us via the "Contact Us" tab on our website.
- After 24 Hours (Before Shipment): Orders canceled after 24 hours but before shipment will incur a 15% cancellation fee.
- Shipped Orders: We cannot accept cancellation requests once orders have shipped.
Contact Us
For additional questions or concerns about your return, exchange, or cancellation, feel free to reach out to us at ugteam.line@gmail.com or chat with us online.
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#MNFW
Minnesota Fashion Week 2023 was a pivotal moment for my brand. The exposure and connections made were invaluable, propelling my business to new heights.
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THIS IS ME
Introducing "This is Me" collection, where every piece reflects individuality and self-expression. Discover your unique style with our diverse range of designs.
*CUSTOM MADE*
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HAPPY CUSTOMERS
Join our delighted customers in embracing convenience and style with our range of ready-made products. Experience satisfaction as you effortlessly enhance your lifestyle with our meticulously crafted selections.
*HANDMADE*
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#MNFW
Minnesota Fashion Week 2023 was a pivotal moment for my brand. The exposure and connections made were invaluable, propelling my business to new heights.
-
THIS IS ME
Introducing "This is Me" collection, where every piece reflects individuality and self-expression. Discover your unique style with our diverse range of designs.
*CUSTOM MADE*
-
PET BASKETS
UG Interior DecorIntroducing our Ghana Woven Basket for Pets, a fusion of traditional craftsmanship and modern pet comfort.
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HAPPY CUSTOMERS
Join our delighted customers in embracing convenience and style with our range of ready-made products. Experience satisfaction as you effortlessly enhance your lifestyle with our meticulously crafted selections.
*HANDMADE*
-
THIS IS ME
Introducing "This is Me" collection, where every piece reflects individuality and self-expression. Discover your unique style with our diverse range of designs.
*CUSTOM MADE*
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Accessories
UG Accessories"Cowry Cascade: Adorn yourself with elegance. Our necklace, cascading with cowry shells, adds a touch of natural beauty to every neckline. Experience timeless allure."
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HAPPY CUSTOMERS
Join our delighted customers in embracing convenience and style with our range of ready-made products. Experience satisfaction as you effortlessly enhance your lifestyle with our meticulously crafted selections.
*HANDMADE*
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#celebritiesshopsmallbusiness
Carlos Santana's endorsement of our small business has been monumental. His support not only amplifies our brand's visibility but also validates our quality and craftsmanship. We're honored to have caught his attention and excited for the opportunities his endorsement brings.
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Happy Customers
Join our delighted customers in embracing convenience and style with our range of ready-made products. Experience satisfaction as you effortlessly enhance your lifestyle with our meticulously crafted selections.
*HANDMADE*
-
THIS IS ME
Introducing "This is Me" collection, where every piece reflects individuality and self-expression. Discover your unique style with our diverse range of designs.
*CUSTOM MADE*
-
THIS IS ME
Introducing "This is Me" collection, where every piece reflects individuality and self-expression. Discover your unique style with our diverse range of designs.
*CUSTOM MADE*