RETURNS

Returns

Return Policy for Uniquely Global

1. Eligibility:
- Returns are only accepted for items purchased directly from Uniquely Global's e-commerce platform.
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Returns must be initiated within 7 days from the date of delivery.

2. Non-Returnable Items:
- Customized or personalized items cannot be returned unless they are defective or damaged upon receipt.
- Perishable goods, such as food or flowers, are not eligible for returns.
- Items that have been used, worn, or altered are not eligible for returns.

3. Return Process:
- To initiate a return, customers must contact Uniquely Global's customer service team within the designated return period.
- Customers may be required to provide proof of purchase, such as a receipt or order confirmation, when requesting a return.
- Once the return request is approved, customers will receive instructions on how to return the item(s) to Uniquely Global's designated return address.

4. Return Shipping:
- Customers are responsible for the cost of return shipping unless the item is defective or damaged upon receipt.
- It is recommended that customers use a trackable shipping method and purchase shipping insurance for their return shipments.

5. Inspection and Refunds:
- All returned items will be inspected upon receipt to ensure they meet the eligibility criteria outlined in this policy.
- Refunds will be issued to the original form of payment within [X] business days after the returned item(s) have been received and inspected.
- Shipping costs are non-refundable unless the return is a result of Uniquely Global's error or the item is defective or damaged upon receipt.

6. Restocking Fee:
- A restocking fee may be applied to returns of certain items, particularly large or high-value items, to cover inspection, repackaging, and restocking costs.

7. Exchange Policy:
- Uniquely Global does not offer direct exchanges. Customers may return eligible items for a refund and place a new order for the desired item(s) separately.

8. Discretionary Returns:
- Uniquely Global reserves the right to refuse returns or impose additional fees for items that do not meet the eligibility criteria outlined in this policy.

9. Modification of Policy:
- Uniquely Global reserves the right to modify or update this return policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on the company's website.

10. Contact Information:
- For inquiries or assistance regarding returns, customers can contact Uniquely Global's customer service team at [Email Address] or through the customer service portal on our website.

By making a purchase from Uniquely Global, customers acknowledge and agree to abide by the terms and conditions of this return policy.